Contact Details and Assistance

FrostBuddy is operated by Dollar General.

Last updated: September 23, 2026

Use this guide to understand the choices, responsibilities, and support available.

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1. How we respond

Contact support@frostnigs.shop or 580-565-3237. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.

2. Business identity

Dollar General operates the brand and online store at frostnigs.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.

3. Contact details

Email: support@frostnigs.shop
Phone: 580-565-3237
Business address: 4943 County Road 534, Poplar Bluff, Missouri, 63901, United States

4. Business hours

Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.

5. Order support

Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.

6. Returns and delivery questions

Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.